Auros Communities
B2B |Engineering | Desktop | 2023
The project
Auros is an enterprise web-based B2B desktop application designed to help capture, share, and reuse company knowledge.
Auros is used by Engineering Teams to track and evaluate their Engineering knowledge.
I redesigned Communities--a place where business processes (e.g. Design Review) and their associated knowledge (lessons learned, best practices, requirements) are stored and evaluated in Auros.
The problems
The Process Architects have trouble understanding the health of their Communities. Subject Matter Experts have trouble knowing how to manager their knowledge.
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Health Across Communities
The new Communities design provides key health insights to Process Architects. This allows them to quickly identify problematic Communities and monitor recent activity.
Community Insights
The new Community Landing Page includes helpful insights with clear next actions. It allows Process Architects to understand the health of their business processes and Subject Matter Experts to manage their knowledge.
Metrics On Knowledge
Various health metrics provide the Subject Matter Experts with insights on how the Knowledge is used. The latest non-conformance snapshots shows the Expert difficulties in applying the knowledge to projects.
